There might be several things to check on:
- Is the TIMBERtune™ already connected to another device? Try to disconnect from TIMBERtune™ from the other device. There can be only one device at a time to be connected to the TIMBERtune™. If that’s not possible, hold the the Bluetooth mode touch button on the TIMBERtune™ for 3 seconds to disconnect the connected device. Try to reconnect then.
- If you try to reconnect with the same device, try to ‘forget’ the TIMBERtune™ device in your device’s Bluetooth settings. Then try to reconnect.
Unfortunately, many devices act differently, depending on the device type or operating systems. We have seen Windows PC’s act totally different than smartphones, and even iPhones react differently than iPads (on the same iOS version). However, the above mentioned actions should help to get you connected in most cases…